MVFCU's Voice Banking includes both touch tone and speech recognition capabilities, so you can choose to respond to the prompts by touch or voice, whichever is most convenient for you.  With the touch tone option, you simply use your phones keypad to enter in the user name and PIN, then respond by touch to the voice prompts to complete your transactions. The speech recognition option uses sophisticated voice recognition technology that enables you to get to the functions you want by literally “asking.”